macOS Agent VPN Compatibility
VPN Compatibility
At HYAS, we understand that many organizations utilize VPNs as part of their network security strategies. To support these environments, the HYAS Protect Agent has been tested with leading VPN solutions—specifically within split-tunnel configurations, which we endorse as the reliable and supported method for deployment. This approach ensures accurate threat protection without compromising performance or visibility.
Disclaimer: The HYAS Agent is designed to function optimally with split-tunnel VPN configurations. While alternative workarounds or OS-specific settings may technically enable operation in certain scenarios, the wide variability of system environments, security policies, and user configurations makes it impossible to guarantee compatibility or performance in all cases. We explicitly endorse the use of split-tunnel VPN setups with the Agent, as this is the configuration we have thoroughly tested and validated to ensure coverage and functionality as advertised. Use of non-split-tunnel configurations may result in unpredictable behavior or failure to meet stated capabilities. Please consult official documentation for supported deployment methods.
VPN | Compatibility Testing Results |
|---|---|
Bitdefender | Using Bitdefender VPN and HPA simultaneously will prioritize Bitdefender. Deactivating Bitdefender grants preference to HPA. |
Cisco AnyConnect | In every observed scenario, enabling the HPA consistently results in HYAS DNS taking precedence, ensuring proper functionality of both HPA and internet access. |
Fortinet FortiClient | In every observed scenario, FortiClient takes DNS preference. Must disable FortiClient to enable HYAS Protect. |
PAN Global Protect | In every observed scenario, local DNS settings are applied. Must disable PAN Global Protect to enable HYAS Protect. |
It should be noted that in some cases, the VPN must be disabled in order to give preference to the HPA to resolve DNS queries. Once a VPN is disabled, the HPA will automatically take over DNS resolution capabilities.
For more information on VPNs, please visit the macOS Agent FAQs page.